
Privacy Policy
Who we are
Chainz wear operates www.chainzwear.com . For questions, contact us at support@chainzwear.com.
Cookies
We use cookies to keep items in your cart, remember login sessions, and analyze site traffic. You can disable cookies in your browser, but some features may not work.
What data we collect
We collect only what’s needed to process orders:
– Order info: Name, email, shipping address, phone number, order details.
– Payment info: Processed securely by [Flutterwave/Paystack]. We do not store card details.
– Technical data: IP address, browser type, and cookies for site functionality and analytics.
Who we share your data with
We share data only with service providers who help run the store:
– Gelato: For printing and shipping products.
– Payment processors: For secure transactions.
– Hosting/analytics: For site performance.
These providers are required to protect your data and use it only for the stated purpose.
How long we retain your data
We keep order data for 7 years for tax and legal reasons. You can request deletion of your account data by emailing support@chainzwear.com, subject to legal obligations.
How we use your data
– To process and ship orders through our fulfillment partner, Gelato.
– To send order updates and customer support messages.
– To improve our website and prevent fraud.
– We do not sell your data to third parties.
What rights you have over your data
If you’re in the EU/UK, you have rights under GDPR: access, correction, deletion, and data portability. Contact us at support@chainzwear.com to make a request.
Contact
For privacy questions, email support@chainzwear.com.
Frequently Asked Questions
Here are some common questions we receive.
What services do you offer?
Chainz Wear offers premium apparel crafted for everyone, including T-shirts, hoodies, beanies, caps, and accessories. Every product is made with quality, comfort, and timeless design in mind
How can I contact support?
You can reach our support team anytime at support@chainzwear.com. We aim to respond to all enquiries within 24 business hours.
What is your refund policy?
We want you to shop with confidence. For complete details on returns, exchanges, eligibility, and refunds, please visit our Returns & Refund Policy page.
