
Business Inquiries
For partnerships and collaborations contact@chainzwear.com
Customer Support
support@chainzwear.com
Frequently Asked Questions
Here are some common questions we receive.
What services do you offer?
Chainz Wear offers premium apparel crafted for everyone, including T-shirts, hoodies, beanies, caps, and accessories. Every product is made with quality, comfort, and timeless design in mind
How can I contact support?
You can reach our support team anytime at support@chainzwear.com. We aim to respond to all enquiries within 24 business hours.
Are your products custom made?
Yes. Every item at Chainz Wear is printed on demand just for you after you order. We use Gelato’s global network so your gear is made at the facility closest to you for faster shipping.
Can I cancel or change my order?
You can cancel within 2 hours of orderingfor a full refund. Once production begins, we can’t cancel or edit orders. Full details: Refund and Return Policy Page for more info.
Is it safe to order from Chainz Wear?
Yes. We use SSL encryption and never store your card info. See how we protect your data: more on our Privacy Policy Page.
Do I have to pay duties/taxes?
Taxes are calculated at checkout for most countries. Some destinations may charge import duties on delivery that Chainz Wear doesn’t cover.
What is your refund policy?
We want you to shop with confidence. For complete details on returns, exchanges, eligibility, and refunds, please visit our Returns & Refund Policy page.
Do you ship internationally?
Yes. We offer worldwide shipping to most countries. Shipping costs and delivery times are calculated during checkout based on your location.
How do I choose the right size?
Every product includes a detailed Size Guide. We recommend checking the measurements before placing your order to ensure the best fit.
